CONTACT US

Have a question, feedback on your jewelry or simply want to learn how to be more involved in our community? We want to hear from you! Don't be shy! Leave your name, email and a message below and we will do our best to get back to you as soon as possible <3

For press inquiries and/or partnerships, please contact info@aynajewelry.com

Shipping & Return Policy

 

Shipping: Please allow 1-2 weeks before your item is shipped as our pieces are all handcrafted. Once your item is shipped, we will let you know via email!

 

Returns: Full refunds may be issued within 15 days of receiving order if returned unworn and in original packaging. Please note that customers are responsible for shipping fees and that Äyna will not be held responsible for lost or damaged items.

 

Jewelry Care 

Silver jewelry naturally tarnishes over time. Everyone's skin will react differently to this metal depending on your skin chemistry, therefore some people's silver jewelry will tarnish quicker than others.

 

Everyday products that we use on our skin like make-up, lotions, sunscreen, soaps, dust, etc. can make your silver jewelry tarnish quicker. Therefore, to slowdown the tarnishing process, we suggest taking off your jewelry before you apply these products to your skin. 

In terms of storing your jewelry, you should store it in a cool, dark and dry place away from direct sunlight and humidity. You may also choose to store it in an anti-tarnish bag or jewelry box. 

To clean lightly tarnished silver, you can soak it in hot, soapy water for a few minutes then scrub it with an old toothbrush and pat dry. To remove heavier tarnishing, you can take it to a professional jeweler for a deep polish to get it back to new! 

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